What size are the drink coasters?
The drink coasters are circle-shaped, and 3.7” in diameter.
Last updated: June 28, 2021 21:50
What material are these coasters made of?
They are printed on 60 pt. coaster board, in full color.
Last updated: June 28, 2021 21:51
How are these drink coasters being shipped?
The drink coasters are being shipped by the USPS (United States Postal Service) both for domestic and world-wide rewards. They are being sent in #10 size security-tinted business envelopes. Each envelope can hold up to four (4) coasters. For US backers, I also offer the option to have your reward of 12, 16, 20, 24 or 32 coasters sent in a box so you get them all at once.
If your coasters are damaged in the mail or never arrive, please contact me through Kickstarter message system. I may not see it in the comments section.
Last updated: June 28, 2021 21:53
Is there anything on the back of these coasters?
At this time, there isn’t anything on the back of these coasters. The company that prints them doesn’t offer 2-sided printing and stickers are too costly.
Last updated: June 28, 2021 21:53
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.